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Help with stolen machine

63,663 Views | 432 Replies | Last: 10 hrs ago by GentrysMillTX10
Cowboy Curtis
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The insurance probably covers theft during transport. The rub might be the broker handing over the equipment without checking out who they were giving it to. Brokers insurance may not cover dumbassery.
Aggie118
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SteveBott said:

Agreed. Now find out if he is bonded

They are bonded for $75,000.
Aggie118
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combat wombat said:

Aggie118 said:

Just an update as I know some folks are following along:

No news on the insurance front, although the broker is getting harder and harder to get ahold of. I haven't heard from any of them in a week despite multiple calls, emails, and texts asking for an update on insurance to multiple people with no response. Does not give me a warm and fuzzy on being made whole that way. If I had to guess, their insurance is trying to figure out how to not cover it and they don't want to have that conversation yet with me, if at all.

As far as the criminal and the confiscated phones, the investigator let me know that they finally got the warrant signed to break into the phones on Tuesday so he is sending them to a lab to see if they can break into them and extract data. Said it will probably be a couple of weeks.


I'd be real tempted to leave negative reviews about them on any online review platforms people in this industry might use. Also, the Better Business Bureau.

Did they provide you with their insurance information? I mean, you know that they do, in fact, have it.

Yes they sent me a COI.
Aggie118
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Ryan the Temp said:

Ogre09 said:

At what point does OP need to lawyer up to go after the insurance folks?

I can recommend an Aggie attorney who is really good at going after insurance companies.

Would they be able to help me go after the broker? Thank you.
Ryan the Temp
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Aggie118 said:

Ryan the Temp said:

Ogre09 said:

At what point does OP need to lawyer up to go after the insurance folks?

I can recommend an Aggie attorney who is really good at going after insurance companies.

Would they be able to help me go after the broker? Thank you.

I don't know.

https://www.lgrlawfirm.com/

Ask for Tray.
Aggie118
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Thank you.
bobbranco
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Aggie118 said:

Does not give me a warm and fuzzy on being made whole that way. If I had to guess, their insurance is trying to figure out how to not cover it and they don't want to have that conversation yet with me, if at all.




Maybe one of the legal minds can chime in with some commentary. Years ago I had a situation where the insurance company was hemming and hawing about coverage. A letter was sent to the ins co that invoked the DTPA. For the life of me I cannot recall the what the letter was called but when the ins co received the "'Unknown name' Letter", the ins co became responsive.


From the internet.
Quote:

In Texas, treble damages may be awarded under the Texas Deceptive Trade Practices Act (DTPA) if an insurance company is found to have acted knowingly or intentionally in a fraudulent manner. This means that if the insurer's actions caused measurable financial harm and met specific legal standards, the victim could potentially recover three times the actual damages suffered.

Aggie118
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Update:
I just received an email from the brokers attorney just letting me know that he is going to be representing them and that he has not yet even begun to review all the facts yet and to direct all communication to him.

He ended the email with this:

" I'll send a formal letter of representation, but given that it's Friday afternoon, it'll likely be early next week. Once I wrap my head around this, I would be happy to get on a call to discuss and explore resolutions."

Burdizzo
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If he has a lawyer, you should probably get one too now, unfortunately.
Centerpole90
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On Monday you can tell him the attorney he can direct all HIS communication to.

It's past time amigo - get a lawyer.
jh0400
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Unless there is a broad indemnity in your contract with the broker, they owe you a machine or the replacement cost. The fact that they haven't offered and have retained counsel means you should probably be prepared to sue.
Milwaukees Best Light
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Ryan the Temp said:

Aggie118 said:

Ryan the Temp said:

Ogre09 said:

At what point does OP need to lawyer up to go after the insurance folks?

I can recommend an Aggie attorney who is really good at going after insurance companies.

Would they be able to help me go after the broker? Thank you.

I don't know.

https://www.lgrlawfirm.com/

Ask for Tray.

I thought this was going to be a Tony Buzbee joke, not an actual referral!
DannyDuberstein
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Yeah, the broker is dirty in this. Not directly complicit, but they know they are shopping work out to questionable drivers. And my guess is they are running above rate on claims and getting concerned about being insurable.
Sea Speed
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How does the broker even have a case here? What an absolute scumbag.

If you have to sue is there one of those provisions where you can claim treble damages? Could be a nice windfall at the end of this if so.
Aggie118
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To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.
txags92
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Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.
Aggie118
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txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.
Aggie118
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I guess I'll have to go after them/their bond ($75,000) and file a complaint with the FMCSA. Seems like a small price for them to pay to make me whole (not to mention it's the right thing to do) vs legal fees, a federal complaint filed, and still potentially have to pay out.
txags92
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Aggie118 said:

txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.

They are counting on you needing the money/machine more than you need the exact value if it takes too long to get it. They also expect you won't want to have to pay for a lawyer to go after them.
Aggie118
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txags92 said:

Aggie118 said:

txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.

They are counting on you needing the money/machine more than you need the exact value if it takes too long to get it. They also expect you won't want to have to pay for a lawyer to go after them.


Got it. Well, I'd like to have the money/machine but don't need it at this time to operate. I'm happy to have them pay for my lawyer to go after them.
P.H. Dexippus
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Aggie118 said:

txags92 said:

Aggie118 said:

txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.

They are counting on you needing the money/machine more than you need the exact value if it takes too long to get it. They also expect you won't want to have to pay for a lawyer to go after them.


Got it. Well, I'd like to have the money/machine but don't need it at this time to operate. I'm happy to have them pay for my lawyer to go after them.

I'm not saying you won't need a lawyer eventually, but nothing says you need one find out what he's willing to offer. I'd have that initial conversation, then decide if you need to hire one.

Also, if you have his bond information, why not initiate the the claim with them? No lawyer required and there may be a short fuse on the deadline to make a claim. Sorry if you've already done so and I missed it.
SteveBott
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I agree get a lawyer and find out if the Bond company should be first. I suspect you need to go after the broker first. Then the bond folks.

But at the end of the day the Bonds owner is on the hook. They will be amenable to a settlement.
aggiebrad16
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I unfortunately deal with equipment theft a few times a year. Nature of the business I'm in.

You have a COI, just call their insurance and ask them for a claim number and update. You can also just make a claim directly on their insurance. There is nothing that says you can't speak with their insurance, especially if you're a certificate holder.

Have you notified your insurance? Our general liability carrier is really good about stepping in and making things happen on our behalf. They also have in house council that will represent us if needed. You don't have to necessarily make a claim on your own insurance for this.
bobbranco
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Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

Don't be surprised when the lawyers play stupid and are lazy af.

Suggest you retain an attorney, let your attorney do all the talking, and go for treble damages. If the lawyer, the broker, adjuster, or others contacts you simply state 'Treble damages and Attorney Fees" and hang up the phone. Every thing you can offer at this point will be twisted and used against you.
bobbranco
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Aggie118 said:

txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.

Insurance companies and their lawyers are dirtbags...
jh0400
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aggiebrad16 said:

I unfortunately deal with equipment theft a few times a year. Nature of the business I'm in.

You have a COI, just call their insurance and ask them for a claim number and update. You can also just make a claim directly on their insurance. There is nothing that says you can't speak with their insurance, especially if you're a certificate holder.

Have you notified your insurance? Our general liability carrier is really good about stepping in and making things happen on our behalf. They also have in house council that will represent us if needed. You don't have to necessarily make a claim on your own insurance for this.


Why go through all of this headache? Insurance's job is to stand behind the insured, and the insured is who the OP has an issue with. If the broker was negligent, how they come up with the money to reimburse the OP is the broker's problem to solve.
RikkiTikkaTagem
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I think it needs to be said that not only do they need to cover your attorney fees, treble damages etc… but also we've been your legal council AND very emotionally invested in all of this so they'll need to pay us as well.
Burdizzo
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Aggie118 said:

txags92 said:

Aggie118 said:

To be honest, I'm surprised that the lawyer told me that he hasn't even looked at any of the facts or findings of the case and has not had a chance to wrap his head around it yet while also conceding that there is any sort of resolution that is going to happen.

I would expect he is going to start by trying to negotiate some settlement value less than the full replacement value of the machine.


I think so too, but why would anyone in my position do that? Seems like they are majorly exposed and 100% liable and they know it.


It is a trade off. You can wait forever while this goes through a legal process and have no money and no machine, or you can pay for representation to help usher the process and get something. There is even a possibility they could drag this on so long you get nothing even though you are the victim. Time is money. How long are you willing to wait? That is the unfortunate position you are in.
OnlyForNow
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WE, the OB, need to be financially made whole for this mess!
jh0400
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This is where retaining counsel immediately and making a demand while their lawyer is "getting up to speed" can be helpful, especially if includes notice of intent to file suit if not resolved by x date. Time is their friend, so pushing the pace may be a good strategy. Not a lawyer but have spent a lot of time on commercial disputes.

Additionally, if they come back with an offer for some amount less than replacement cost, the game shifts to your fighting their reasoning behind offering partial value. The quicker you get on the record for replacement value plus legal fees the better. Additionally, letting them know that if it does get to the point of filing suit and through discovery you uncover willful misconduct (they knew the driver wasn't who he said he was and they let him proceed with your shipment anyway), you'll amend your suit to seek punitive damages as well. Again, not a lawyer but have done more of these than I'd like to admit.
tamc93
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Agree ... way past time to lawyer up.

Even your lawyer will (should) take a few days/weeks to get up to speed.
aggiebrad16
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jh0400 said:

aggiebrad16 said:

I unfortunately deal with equipment theft a few times a year. Nature of the business I'm in.

You have a COI, just call their insurance and ask them for a claim number and update. You can also just make a claim directly on their insurance. There is nothing that says you can't speak with their insurance, especially if you're a certificate holder.

Have you notified your insurance? Our general liability carrier is really good about stepping in and making things happen on our behalf. They also have in house council that will represent us if needed. You don't have to necessarily make a claim on your own insurance for this.


Why go through all of this headache? Insurance's job is to stand behind the insured, and the insured is who the OP has an issue with. If the broker was negligent, how they come up with the money to reimburse the OP is the broker's problem to solve.


Man if you think this is tougher than retaining a lawyer, not sure I agree. It's pretty easy to just pick up the phone and get an update from their insurance. Then you can atleast know if the broker is full of ***** Does OP even know for certain if a claim has been made?

OP- have you heard from their insurance at all? If not, I'd be skeptical if they've even made a claim. I'm firmly in the camp that you need to reach out to their insurance to learn more about where in the process this is and what the hold up is, especially since you state the broker is not being very responsive. You are a certificate holder for a reason. That COI is more than just proof of insurance and that you're additionally insured.

I'll edit to add: it blows my mind how often another groups insurance doesn't have what it needs to proceed with a claim and no one is in a rush to get it done so they just wait. Reaching out to them as the one who had had damages done can really help speed things along. Ask pointed questions.
Shayboy3
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Your post is spot on.

The longer this drags out, you're out of money, time and some business capital.
I hope you can resolve this quickly, because sounds like this lawyer may slow play it, as they sometime like to do.
Good luck sir!!
Texmid
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They will absolutely slow roll this. If an attorney needs to get up to speed, just tell them to read this thread.
jh0400
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My POV is based on situations where the insured party assumes liability and is reimbursed after the fact if insurance covers the loss. Unless you are additional named insured, their insurance has nothing to do with you, and the insurance company's position on financial responsibility is irrelevant since your issue is with their insured and not them directly.
 
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