Anyone have any advice? Was traveling at the end of Oct and had a flight delayed multiple hours, which caused me to miss a connection flight home (through WestJet as well). They put me up in a hotel for the night and scheduled me for the first return flight the next day, but I arrived back close to 20 hours later than I was originally scheduled to.
Went ahead and submitted a claim through WestJet for compensation, but just received an email saying my APPR claim was denied because my flight disruption "was due to flight crew member availability related to sickness, flight time limitations, valid visa, health documents not at a crew base and was required for safety purposes."
Am I out of options to get compensation? I've never gotten the runaround like this from another airline for a delay that wasn't weather related
Went ahead and submitted a claim through WestJet for compensation, but just received an email saying my APPR claim was denied because my flight disruption "was due to flight crew member availability related to sickness, flight time limitations, valid visa, health documents not at a crew base and was required for safety purposes."
Am I out of options to get compensation? I've never gotten the runaround like this from another airline for a delay that wasn't weather related