Southwest Boarding Group Weirdness

2,528 Views | 12 Replies | Last: 2 yr ago by Ag CPA
Good Bull Jones 17
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Flying southwest from Atlanta to San Antonio. Our flight is at 8:10. My buddies checked in around 8:45 last night. I checked in at about 3:00 this afternoon. They are in C group. I am in B group.

Anyone knows what's going on?
CDub06
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Are you A List?
hijakeroo123
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Good Bull Jones 17 said:

Flying southwest from Atlanta to San Antonio. Our flight is at 8:10. My buddies checked in around 8:45 last night. I checked in at about 3:00 this afternoon. They are in C group. I am in B group.

Anyone knows what's going on?
If you're not A List, most likely another passenger with a B group position cancelled/changed their flight and it opened that boarding position back up. My wife and I had a similar situation last fall where we checked in at the same time (several hours after check-in opened) but on separate reservations. One of us got a high A position, while the other got a high B.
Aggiemike96
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Their system has been jacked up since the Christmas meltdown. Boarding positions don't make sense to me either, and I fly 30+ round trips per year.
inconvenient truth
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Imagine with me for a moment, if you will, living in a world where you are able to book a seat in advance and not have to worry about dealing with the stress of when you're able to check in for a flight. What a world that must be.
AgOutsideAustin
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inconvenient truth said:

Imagine with me for a moment, if you will, living in a world where you are able to book a seat in advance and not have to worry about dealing with the stress of when you're able to check in for a flight. What a world that must be.


Username checks out
txags92
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Good Bull Jones 17 said:

Flying southwest from Atlanta to San Antonio. Our flight is at 8:10. My buddies checked in around 8:45 last night. I checked in at about 3:00 this afternoon. They are in C group. I am in B group.

Anyone knows what's going on?
Did you purchase early bird checkin? If so, it doesn't matter when you actually checkin, your boarding position is set by when you bought early bird relative to others who did the same.
jaggiemaggie
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inconvenient truth said:

Imagine with me for a moment, if you will, living in a world where you are able to book a seat in advance and not have to worry about dealing with the stress of when you're able to check in for a flight. What a world that must be.


I'm normally a big fan of SW but I can't stand the fact that just because "Grandma" needs early boarding, it also means that her 6 kids and 11 grand children gets early boarding…. Rant over
Aggie@state.gov
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I'm all for bashing SWA except that's not the published procedure.........If they are doing it then they deserve to be called out for it......

Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. If a Customer with a disability simply needs a little extra time to board, we will permit the Customer to board before Family Boarding, between the "A" and "B" groups. Those Customers who need extra time to board will receive a new boarding pass with an extra time designation. The designation serves as notification to our Operations (boarding) Agent that the Customer should be permitted to board before Family Boarding.
We will allow one travel companion to act as an "attendant" and preboard with a Customer with a disability. In most cases, the Customer requires assistance from only one other person, and any additional family members or friends are asked to board with their assigned group.
Customers should request preboarding from our Customer Service Agent at the ticket counter or departure gate. Our Agents are trained to ask fact-finding questions to determine if the Customer meets the qualifications described above. Those Customers who qualify for preboarding will receive a new boarding pass with a preboarding designation. The designation serves as notification to our Operations (Boarding) Agent that the Customer should be permitted to preboard.
It's important to keep in mind that Customers who preboard may not occupy an exit seat.
Note: Customers who are preboarding because of a need for a specific seat onboard the aircraft should speak with the Operations (Boarding) Agent prior to the start of preboarding to alert the Agent to the seating need.


malenurse
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inconvenient truth said:

Imagine with me for a moment, if you will, living in a world where you are able to book a seat in advance and not have to worry about dealing with the stress of when you're able to check in for a flight. What a world that must be.

Imagine with me for a moment, if you will, living in a world where you are able to purchase a ticket in advance and not have to worry about paying an additional $65-90 to bring your suitcase along. What a world that must be.
The last thing I want to do is hurt you. But, it's still on the list.
CDub06
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Yawn…

I was A20 on the way here. I can't believe I have to put up with this…
tamc93
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On our trip tomorrow we are all in A low 20's. I am the only one with status, but it carries over to everyone else automatically provided they are on my same itinerary or my companion pass.

I can see how on some flights when multiple folks/families are traveling, people can be put way down the list (even with early bird).
Ag CPA
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malenurse said:

inconvenient truth said:

Imagine with me for a moment, if you will, living in a world where you are able to book a seat in advance and not have to worry about dealing with the stress of when you're able to check in for a flight. What a world that must be.

Imagine with me for a moment, if you will, living in a world where you are able to purchase a ticket in advance and not have to worry about paying an additional $65-90 to bring your suitcase along. What a world that must be.
Checking bags is for rookies, I'll take an assigned seat any day.
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